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- <template>
- <div class="detail">
- <div class="side-layout">
- <div class="info">
- <div class="title">
- <p>工单</p>
- <h3>
- {{ detail.name }}
- <span v-if="detail.orderStatus == '30'">
- <span>
- <el-button
- v-if="
- detail.orderTypeName == '产品试用申请(硬件)' || detail.orderTypeName == '产品试用申请(软件)'
- "
- v-permissions="['work:workOrder:try:changeTime']"
- @click="handleChangeTime()">
- 改期
- </el-button>
- <el-button
- v-if="detail.orderTypeName == '技术文件支持'"
- v-permissions="['work:workOrder:support:changeTime']"
- @click="handleChangeTime()">
- 改期
- </el-button>
- <el-button
- v-if="detail.orderTypeName == '售前讲解支持'"
- v-permissions="['work:workOrder:sale:changeTime']"
- @click="handleChangeTime()">
- 改期
- </el-button>
- </span>
- <!--支持人员反馈(总结)-->
- <span>
- <el-button
- v-if="
- !detail.feedbackSupportBy &&
- (detail.orderTypeName == '技术文件支持' || detail.orderTypeName == '售前讲解支持')
- "
- v-permissions="['work:workOrder:feedback:support']"
- @click="openFeedBack('support')">
- 支持人员总结
- </el-button>
- </span>
- <!--销售反馈-->
- <span>
- <el-button
- v-if="
- detail.feedbackSupportBy &&
- !detail.feedbackSaleBy &&
- (detail.orderTypeName == '技术文件支持' || detail.orderTypeName == '售前讲解支持')
- "
- v-permissions="['work:workOrder:feedback:sale']"
- @click="openFeedBack('sale')">
- 销售反馈
- </el-button>
- </span>
- <span
- v-if="detail.orderTypeName == '产品试用申请(硬件)' || detail.orderTypeName == '产品试用申请(软件)'">
- <!--试用启动反馈-->
- <el-button
- v-if="!detail.feedbackTrail"
- v-permissions="['work:workOrder:feedback:start']"
- @click="openFeedBack('start')">
- 试用启动反馈
- </el-button>
- <!--试用过程反馈-->
- <el-button
- v-if="detail.feedbackTrail && !detail.feedbackTrail.find((item) => item.feedbackTrialType == 30)"
- v-permissions="['work:workOrder:feedback:process']"
- @click="openFeedBack('process')">
- 试用过程反馈
- </el-button>
- <!--试用总结反馈-->
- <el-button
- v-if="
- detail.feedbackTrail &&
- detail.feedbackTrail.length > 1 &&
- !detail.feedbackTrail.find((item) => item.feedbackTrialType == 30)
- "
- v-permissions="['work:workOrder:feedback:summarize']"
- @click="openFeedBack('summarize')">
- 试用总结反馈
- </el-button>
- </span>
- </span>
- </h3>
- </div>
- <header>
- <el-descriptions :colon="false" :column="6" direction="vertical" style="padding-top: 15px">
- <el-descriptions-item content-class-name="my-content" label="名称" label-class-name="my-label">
- {{ detail.name }}
- </el-descriptions-item>
- <el-descriptions-item content-class-name="my-content" label="工单类型" label-class-name="my-label">
- {{ detail.orderTypeName }}
- </el-descriptions-item>
- <el-descriptions-item content-class-name="my-content" label="工单状态" label-class-name="my-label">
- {{ selectDictLabel(orderStatusOptions, detail.orderStatus) }}
- </el-descriptions-item>
- <el-descriptions-item content-class-name="my-content" label="分派人员" label-class-name="my-label">
- {{ detail.assignUserName }}
- </el-descriptions-item>
- <el-descriptions-item content-class-name="my-content" label="创建人" label-class-name="my-label">
- {{ detail.createdName }}
- </el-descriptions-item>
- <el-descriptions-item content-class-name="my-content" label="创建时间" label-class-name="my-label">
- {{ parseTime(detail.createdTime, '{y}-{m}-{d}') }}
- </el-descriptions-item>
- </el-descriptions>
- </header>
- <el-tabs v-model="activeName" @tab-click="handleClick">
- <el-tab-pane label="详细信息" name="detail">
- <el-descriptions
- border
- :column="2"
- :content-style="{ width: '35%', 'word-break': 'break-all' }"
- :label-style="{ width: '15%' }"
- size="small">
- <el-descriptions-item
- v-for="(item, index) in dingFormData"
- v-show="item.componentName !== 'TableField'"
- :key="index"
- :label="item.name">
- <span v-if="item.name == '试用开始时间'">
- {{ parseTime(detail.trialTimeStart, '{y}-{m}-{d} {h}:{i}') }}
- </span>
- <span v-else-if="item.name == '试用结束时间'">
- {{ parseTime(detail.trialTimeEnd, '{y}-{m}-{d} {h}:{i}') }}
- </span>
- <span v-else-if="item.name == '期望完成时间'">
- {{ parseTime(detail.expectTime, '{y}-{m}-{d} {h}:{i}') }}
- </span>
- <span v-else-if="item.name == '支持时间'">
- {{ parseTime(detail.supportTime, '{y}-{m}-{d} {h}:{i}') }}
- </span>
- <span v-else-if="item.componentName === 'DDDateRangeField'">{{ item.value.join(' 至 ') }}</span>
- <span v-else-if="item.componentName === 'DDAttachment'">
- {{ item && item.length > 0 ? item[0].fileName : '' }}
- </span>
- <span v-else>{{ item.value }}</span>
- </el-descriptions-item>
- </el-descriptions>
- <div v-if="dingFormTableData.length">
- <h3 style="margin-top: 10px; margin-bottom: 10px">{{ dingFormTableName }}</h3>
- <el-table border :data="dingFormTableData">
- <el-table-column
- v-for="(col, index) in dingFormTableHeader"
- :key="index"
- align="center"
- :label="col.name"
- :prop="col.id"
- show-overflow-tooltip />
- </el-table>
- </div>
- <div v-if="detail.finishRemark">
- <h3 style="margin-top: 10px; margin-bottom: 10px">完成信息</h3>
- <el-row>
- <el-col :span="24" style="margin-bottom: 10px">
- <div>{{ detail.finishByName }}于 {{ detail.finishTime }} 完成</div>
- </el-col>
- <el-col :span="24">
- <div>
- {{ detail.finishRemark }}
- </div>
- </el-col>
- </el-row>
- </div>
- </el-tab-pane>
- <!-- <el-tab-pane label="反馈记录" name="feedback">
- <feedback-record :detail="detail" />
- </el-tab-pane> -->
- <el-tab-pane
- v-if="detail.orderTypeName == '技术文件支持' || detail.orderTypeName == '售前讲解支持'"
- label="支持人员总结"
- name="supportFB">
- <feedback-record :detail="detail" type="support" />
- </el-tab-pane>
- <el-tab-pane
- v-if="detail.orderTypeName == '技术文件支持' || detail.orderTypeName == '售前讲解支持'"
- label="销售反馈"
- name="saleFB">
- <feedback-record :detail="detail" type="sale" />
- </el-tab-pane>
- <el-tab-pane
- v-if="detail.orderTypeName == '产品试用申请(硬件)' || detail.orderTypeName == '产品试用申请(软件)'"
- label="试用反馈"
- name="try">
- <feedback-record :detail="detail" type="try" />
- </el-tab-pane>
- </el-tabs>
- </div>
- <div class="info-side">
- <ul class="records">
- <li v-for="(value, key) in records" :key="key">
- <div class="date">
- <h2>{{ key.split('-')[2] }}</h2>
- <h3>{{ key.split('-').splice(0, 2).join('.') }}</h3>
- </div>
- <ul class="content">
- <li v-for="(item, index) in records[key]" :key="index">
- <!-- <el-avatar class="user-avatar"
- :src="avatar" /> -->
- <vab-icon class="user-avatar" icon="account-circle-fill" />
- <div class="text">
- <p class="action">{{ item.opnPeople }} {{ item.opnType }}</p>
- <div class="feedback-content">{{ JSON.parse(item.opnContent).content }}</div>
- <p>{{ item.opnDate }}</p>
- </div>
- </li>
- </ul>
- </li>
- </ul>
- <el-input
- v-model="feedBackContent"
- maxlength="30"
- placeholder="请输入反馈内容"
- show-word-limit
- style="margin-bottom: 7px"
- type="textarea" />
- <el-row>
- <el-col style="text-align: right">
- <el-button type="primary" @click="handleSubFeedBack">提交反馈</el-button>
- </el-col>
- </el-row>
- </div>
- </div>
- <support-feedback ref="supportFB" @update-detail="getDetail" />
- <sale-feedback ref="saleFB" @update-detail="getDetail" />
- <try-feedback ref="tryFB" @update-detail="getDetail" />
- <change-time ref="changeTime" @update-detail="getDetail" />
- </div>
- </template>
- <script>
- import to from 'await-to-js'
- import api from '@/api/work/index'
- import SaleFeedback from '@/views/work/order/components/SaleFeedback'
- import SupportFeedback from '@/views/work/order/components/SupportFeedback'
- import TryFeedback from '@/views/work/order/components/TryFeedback'
- import FeedbackRecord from './components/FeedbackRecord'
- import ChangeTime from './components/ChangeTime'
- export default {
- name: 'WorkOrderDetail',
- components: { FeedbackRecord, SaleFeedback, SupportFeedback, TryFeedback, ChangeTime },
- data() {
- return {
- feedBackContent: '',
- id: undefined,
- activeName: 'detail',
- detail: {},
- dingFormData: {},
- dingFormTableName: [],
- dingFormTableHeader: [],
- dingFormTableData: [],
- orderStatusOptions: [],
- records: [],
- }
- },
- mounted() {
- this.id = parseInt(this.$route.query.id)
- this.getOptions()
- this.getDynamics()
- this.getDetail()
- },
- methods: {
- handleChangeTime() {
- this.$refs.changeTime.open(this.detail)
- },
- // 打开不同的反馈组件
- openFeedBack(type = null) {
- if (type == 'support') {
- this.$refs.supportFB.open(this.detail)
- } else if (type == 'sale') {
- this.$refs.saleFB.open(this.detail)
- } else {
- this.$refs.tryFB.open(this.detail, type)
- }
- },
- async getDynamics() {
- const [err, res] = await to(api.dynamicsList({ orderId: this.id }))
- if (err) return
- if (res.data.list) {
- let obj = res.data.list
- const keys = Object.keys(obj).reverse()
- let records = {}
- for (const item of keys) {
- records[item] = obj[item]
- }
- this.records = records
- }
- },
- async handleSubFeedBack() {
- let params = {
- content: this.feedBackContent,
- orderId: this.id,
- }
- const [err, res] = await to(api.addDynamics({ ...params }))
- if (err) return
- console.log(res)
- if (res.code == 200) {
- this.feedBackContent = ''
- this.$message({
- type: 'success',
- message: '提交成功!',
- })
- this.getDynamics()
- }
- },
- getOptions() {
- Promise.all([this.getDicts('work_order_status')])
- .then(([workOrderStatus]) => {
- this.orderStatusOptions = workOrderStatus.data.values || []
- })
- .catch((err) => console.log(err))
- },
- async getDetail() {
- const [err, res] = await to(api.getDetail({ id: this.id }))
- if (err) return
- if (res.code == 200) {
- this.detail = res.data
- this.dingFormData = JSON.parse(this.detail.formData)
- this.checkDingFormType()
- }
- },
- checkDingFormType() {
- for (let item of this.dingFormData) {
- if (item.componentName === 'TableField') {
- this.dingFormTableName = item.name
- if (item.value.length === 0) {
- continue
- }
- this.dingFormTableHeader = item.value[0]
- this.dingFormTableData = []
- let tableData = []
- for (let row of item.value) {
- let obj = {}
- for (let col of row) {
- obj[col.id] = col.value
- }
- tableData.push(obj)
- }
- this.dingFormTableData = tableData
- }
- }
- this.dingFormData = this.dingFormData.filter((item) => item.componentName !== 'TableField')
- },
- async handleClick(tab) {
- if (tab.name === 'feedback') {
- // await this.$refs.feedback.fetchData()
- } else if (tab.name === 'worksheet') {
- return
- } else {
- return
- }
- },
- },
- }
- </script>
- <style lang="scss" scoped>
- $base: '.detail';
- #{$base} {
- height: calc(100vh - 60px - 12px * 2 - 40px);
- display: flex;
- padding: 20px 40px;
- > .el-row {
- flex: 1;
- > .el-col {
- height: 100%;
- }
- }
- .title {
- p,
- h3 {
- margin: 0;
- }
- p {
- font-size: 14px;
- font-weight: 400;
- line-height: 22px;
- }
- h3 {
- font-size: 24px;
- font-weight: 500;
- line-height: 36px;
- color: #333;
- display: flex;
- justify-content: space-between;
- }
- }
- header {
- height: 74px;
- background: rgba(196, 196, 196, 0.5);
- border-radius: 4px;
- display: flex;
- align-items: center;
- padding: 0 20px;
- margin-top: 16px;
- ::v-deep .el-descriptions__body {
- background: transparent;
- }
- ::v-deep .my-label {
- font-size: 14px;
- font-weight: 600;
- color: #1d66dc;
- }
- ::v-deep .my-content {
- font-size: 14px;
- font-weight: 600;
- color: #333;
- white-space: nowrap;
- overflow: hidden;
- text-overflow: ellipsis;
- }
- }
- .el-tabs {
- height: calc(100% - 148px);
- display: flex;
- flex-direction: column;
- ::v-deep .el-tabs__content {
- flex: 1;
- .el-tab-pane {
- height: 100%;
- }
- }
- }
- .buttons {
- padding-top: 28px;
- text-align: right;
- }
- .records {
- margin: 0;
- padding: 10px 20px;
- list-style: none;
- height: calc(100% - 90px);
- overflow-y: auto;
- > li {
- display: flex;
- & + li {
- margin-top: 10px;
- }
- }
- .date {
- width: 100px;
- display: flex;
- flex-direction: column;
- align-items: center;
- h2,
- h3 {
- margin: 0;
- }
- h2 {
- font-size: 26px;
- line-height: 32px;
- }
- }
- .content {
- flex: 1;
- list-style: none;
- li {
- display: flex;
- & + li {
- margin-top: 10px;
- }
- }
- .user-avatar {
- font-size: 40px;
- }
- .text {
- flex: 1;
- padding-left: 20px;
- p {
- font-weight: 500;
- margin: 0;
- line-height: 20px;
- span {
- color: #1d66dc;
- }
- }
- p:nth-child(2) {
- margin-bottom: 10px;
- }
- .action {
- font-weight: bold;
- color: #333;
- }
- }
- }
- }
- .feedback-content {
- margin: 10px 0;
- color: #000;
- }
- }
- </style>
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